Billing and Insurance
The bills you receive after an extensive healthcare experience can be confusing. Many people contribute to your care and may send you separate bills. This would include bills from your doctor or any specialists who were involved in your care.
Financial counselors are available to help provide you with a pre-service estimate, help you understand your hospital bill and make the payment process more manageable. You can call us from 8 a.m. to 4:30 p.m. weekdays at 541.274.6699.
Medical billing information
Sky Lakes Medical Center will bill your primary and secondary insurances for you. You will not receive a bill from us until your insurance company has finished paying its portion of your claim. When you do receive a bill, it will reflect the amount due by you for services rendered by Sky Lakes Medical Center. It should be saved for future reference. When calling or writing about your account, please refer to your account number, which is indicated on your bill. Any charges or payments posted after the date of your bill will appear on your next statement.
You can pay your bill using our secure online Guest Pay feature.
Puede pagar su factura utilizando nuestra función segura de pago de invitado en línea.
Estimates are based on the scheduled service and may not include some services that are billed separately, such as an anesthesiologist, outside labs or doctors that bill separately from Sky Lakes.
Get estimate on MyChart.
There also could be the potential for out-of-network charges with your insurance, and you may need to verify that information with your insurance carrier. If you have an out-of-network provider, it is our standard of practice to welcome them to contact patient financial services directly to negotiate the rate for services provided.
Patients who don’t have insurance or who are not using insurance have the right to receive a “Good Faith Estimate” explaining how much their care will cost.
Sky Lakes Medical Center determines its standard charges for patient services with the use of a chargemaster system, which is a list of charges for the components of patient care that go into patients’ bills. These are the negotiated rates for services provided at this hospital.